Digital Downloads "How to Guide"

So, you've purchased your digital file and you are almost ready to print! Keep reading for everything you need to know about what to do next!

Once you have completed your purchase we will send you an email containing a zip folder with the digital print files to download and save to your computer.

If you can't find the email, make sure to check your spam folders.

You will find 3 or 4 separate file ratios in the zip folder to make it easy for you to choose the right size for printing, or to display it on your Samsung Frame TV. It's important you follow these guidelines to ensure the best possible printing quality.

Your zip folder will include files for the following print sizes:

4:5 - with this ratio you will be able to print 8x10, 11x14, 16x20
2:3 - with this ratio you will be able to print 4x6, 12x18, 20x30, 24x36
3:4 - with this ratio you will be able to print 9x12, 18x24

*Horizontal Prints only* 16:9 - with this ratio you will be able to display it on your Samsung Frame TV

It's best to download the files to a desktop or laptop rather than a phone or an iPad/tablet. 

In terms of printing you have a number of options:
You can print the file on your home printer, you can take the file to a local print shop or you can upload the print to an online printing shop.

That about covers it! If you have any questions about managing and printing your digital files, please contact us. Also reach out if you need help choosing art for your home (we love this part) or advice on printing!